1. STATISTICS
– 91% of clients responded that the counselling had helped them to change the way they viewed things
– 83% of clients responded that counselling has given them new skills
– 91% of clients reported that they were ‘Very Satisfied’ with their counsellor
– 7844 Counselling and life coaching sessions
– 1307 clients
2. HOW WE MEASURE IMPACT
– CORE – Clinical Outcome Routine Evaluation
– client Feedback forms
– Research publications